refund policy
All course sales are final, no refunds.
For individual coaching appointments that have not yet occurred, refunds can be issued up until 24 hours prior to the appointment. Any cancellations occuring after that time will receive no refund.
VOtrainer Bootcamp purchases are not eligible for refunds, as they include access to every service offered on VOTrainer.com. The included coaching sessions and demo production must be scheduled and used within a calendar year of signing up for the bootcamp.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at trevor@trevorohare.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Voice over work that has been completed and delivered within the scheduled delivery window is not eligible for a refund.
Any deposits issued to Trevor O’Hare Productions in connection with an upcoming or ongoing project are non-refundable in the event of a cancellation.
revision policy
I do not bill for a retake if it’s due to an issue with my read, such as an error in pronunciation. Additional billing may be incurred for script revisions after final recording based on the scope of work.
One round of style revision is included if the project is 300 words or less. This includes changes to performance elements like tone, emotion, etc.
For voice over work over 300 words, you will receive a style read at the onset of the project. After approving the read, the rest of the work will be completed and submitted to you. If style revisions are requested after the initial style read is approved, there would be an additional charge for revision based on the number of words that need to be re-recorded.